E
Elena S.Booking.com
“Spotless room, easy self check-in and the breakfast was far better than we expected for the price.”
BBOOKING.COM REVIEWS
Lift your Booking.com score, automatically
Review Kit connects to your Booking.com property to prompt guests after checkout, draft replies in your own voice, and show you exactly what is moving your review score.
7-day free trial · No setup fees · Cancel anytime
Booking.com reviews this month
106
COLLECT REVIEWS
Prompt every guest for a Booking.com review after checkout
Most guests would leave a review if someone asked. Review Kit sends a personalised prompt after checkout, referencing the room and stay they actually booked.
- Requests sent automatically after every checkout
- Email and in-room QR-code requests
- Personalised with the room type and length of stay
- Follow-ups stop the moment a review lands
Booking.com request journeyActive
Guest checked out
Today, 11:00 AM
Request sent automatically
2 minutes later
New Booking.com review
5 stars from Olivia
Email
QR code
AI REPLIES
Reply to every Booking.com review in your own voice
Travellers and customers read your replies as closely as your reviews. Review Kit trains on your past responses and approved business facts so every Booking.com reply sounds like you, with sensitive reviews held for approval.
- AI learns from replies you've written and facts you've approved
- Auto-publish 4–5 star Booking.com replies instantly
- Hold 1–3 star reviews for your approval first
- Edit any draft before it goes live on Booking.com
Booking.com reply styleAI trained
WarmTone
ConciseLength
ClearLanguage
APPROVED BUSINESS FACTS
24-hour self check-in · Breakfast included · Free cancellation up to 48 hours
Replies only reference facts you've approved, so nothing inaccurate goes public.
RATING TRACKING
Watch your Booking.com review score climb as reviews come in
Review Kit tracks your Booking.com review score and star distribution daily, so you can see exactly how new requests, faster replies, and service fixes change how you look to customers.
- Daily review score and star-rating tracking
- See how new reviews move your score
- Star distribution and review velocity over time
- Compare month-over-month trends
Booking.com review score trend
Up 0.78.4
3 months ago
9.1
Today
Higher score
5 star78%
4 star12%
3 star5%
2 star3%
1 star2%
29 new Booking.com reviews collected this month
Verified requests · Updated daily
TOPIC INSIGHTS
Catch problems before they repeat
Skip the vague average. Review Kit reads your Booking.com reviews and surfaces exactly what customers keep mentioning, so you know what to fix first and what to promote.
- Topic breakdowns from Booking.com review text
- Trends over time, not one-off complaints
- See which fixes are already working
- Export insights for team meetings
What Booking.com reviewers mentionLast 90 days
Cleanliness92% · +10%
Staff friendliness81% · +7%
Value for money64% · +5%
Wi-Fi speed41% · −12%
Worth fixing: 16 Booking.com reviews mention slow Wi-Fi in upper-floor rooms.
STAFF LEADERBOARD
Every Booking.com review, tagged to the right person
Review Kit automatically tags each Booking.com review to the staff member or location it came from. See who's bringing in the most feedback each week and who might need a nudge.
- Automatic tagging by staff member and location
- Weekly leaderboards that drive friendly competition
- Spot who needs coaching or a nudge
- No spreadsheets or manual logging
Booking.com review leaderboardSeptember
1AAmelia31+7 this week
2JJames26+5 this week
3MMaya19+3 this week
Amelia leads. Booking.com reviews up 24%.
MULTI-LOCATION
All your Booking.com listings, side by side
Compare ratings, review volume, and response times across every listing or location from one place. Spot which ones need attention before it shows up in your numbers.
- Ratings, volume and response times for every location
- Alerts when a location starts slipping
- Roll-up reporting for the whole group
- Per-location permissions for managers
Booking.com locations4 locations
Downtown118 reviews2h
Riverside79 reviews5h
Uptown57 reviews18h
Airport91 reviews3h−
Needs attention: Uptown's rating dropped 0.3 this month, and response time is 6x slower than your other locations.
4 Booking.com listings · Updated daily
Why Booking.com reviews matter
Booking.com sorts and filters properties by review score, so half a point can decide whether travellers ever see your listing. Recent reviews and prompt replies both feed that score.
- Higher scores put your property in more search filters
- Recent reviews weigh more heavily than older ones
- Replies show future guests that issues get resolved
- Managed alongside your other platforms in one dashboard
Booking.com impactLast 90 days
+38%
Review volume
+25%
Reply rate
9.1
Review score
2h
Avg. response
Typical results for a business actively using Review Kit for Booking.com requests and replies over a 90-day period.
BOOKING.COM REVIEWS AUTOMATION
Start collecting more Booking.com reviews today
Every feature included, no long-term contract.