R
RosieGoogle
“Third time with Leah and she always gets the colour exactly right. Booking online was easy and I never wait long.”
SALONS & BARBERS
Review management for salons and barbershops
Every finished appointment becomes a review request, every review gets a reply in your salon's voice, and every stylist can see the feedback their own clients left.
7-day free trial · No setup fees · Cancel anytime
Platforms that matter for your salon
COLLECT REVIEWS
Ask every client automatically
Clients leave happy and forget within the hour. Review Kit sends the request while they're still admiring the result, referencing the service they actually booked, so it reads like a message from their stylist.
- Requests sent minutes after the appointment finishes
- Mirror-station and front-desk QR codes for walk-ins
- Personalised with the service booked, from a cut to colour
- Automatic follow-up that stops when the review arrives
Request journeyActive
Appointment finished
Marked complete in your booking system
Email sent automatically
2 minutes later
New Google review
5 stars from a client
Email
QR code
AI REPLIES
Replies that sound like your salon
Replies that name the stylist and sound like your salon do more for bookings than a generic thank you. Review Kit learns your tone, publishes the good ones instantly, and holds anything critical for you.
- Trained on your past replies and approved facts
- Auto-publish 4–5 star replies instantly
- Hold 1–3 star reviews for your approval first
- Edit any draft before it goes live
Reply styleAI trained
WarmTone
ConciseLength
ClearLanguage
APPROVED BUSINESS FACTS
Open Tuesday to Sunday · Free colour consultations · Late appointments on Thursdays · Online booking available
Replies only reference facts you've approved, so nothing inaccurate goes public.
TOPIC INSIGHTS
Know exactly what to fix first
Review Kit breaks client feedback into the things you can actually change: how long people wait, whether prices were clear before the appointment, and which services get praised most.
- Topic breakdowns taken from real review text
- Trends over time, not one-off complaints
- See which fixes are already working
- Export insights for team meetings
What clients mentionLast 90 days
Stylist skill92% · +5 pts
Atmosphere81% · +2 pts
Waiting time49% · -3 pts
Pricing clarity55% · +4 pts
Worth fixing: Waiting time mentions cluster around Saturday walk-ins, not booked appointments.
YOUR TEAM
A leaderboard your stylists actually care about
Each review is tagged to the stylist who did the work, so the chair-by-chair leaderboard runs itself. It's a light bit of competition that gets everyone asking.
- Automatic tagging by stylist and location
- Weekly leaderboards that drive friendly competition
- Spot who needs coaching or a nudge
- No spreadsheets or manual logging
Review leaderboardThis month
1LLeah28+6 this week
2NNico24+5 this week
3SSam17+2 this week
Leah leads. Reviews up 24% this month.
MULTI-LOCATION
Every location, side by side
Compare ratings, review volume and response times across every salon you run, from one place. Spot which one needs attention before it shows up in your numbers.
- Ratings, volume and response times for every location
- Alerts when a location starts slipping
- Roll-up reporting for the whole group
- Per-location permissions for managers
Locations4 locations
Downtown118 reviews2h
Riverside79 reviews5h
Uptown57 reviews18h
Airport91 reviews3h−
Needs attention: Uptown's rating dropped 0.3 this month, and response time is 6x slower than your other locations.
4 locations · Updated daily
Why reviews fill the chair
New clients pick a salon from the map, the photos and the star rating. A steady flow of recent reviews naming your stylists is the strongest signal you can send.
- Recent reviews push you higher in “hairdresser near me” results
- Named stylist praise turns browsers into requested bookings
- Answered criticism reassures the next reader
- Review volume grows without your front desk chasing anyone
What changesLast 90 days
3x
More reviews per month
<2h
Average reply time
#2
Typical Maps position
100%
Reviews answered
Typical results for a salon actively using Review Kit for requests and replies over a 90-day period.
Questions from salons & barbers
Do requests mention the stylist?
They can. Requests reference the service booked and reviews are tagged to the stylist who delivered it.
What about walk-in clients?
Use a QR code at the mirror station or front desk. Walk-ins can leave a review before they've left the building.
Can stylists see their own reviews?
Yes, each team member can have their own view of the feedback tagged to them.
SALONS & BARBERS
Get more reviews for your salon, automatically
Every feature included, no long-term contract.