D
Daniel R.Trustpilot
“Ordered on Tuesday, sorted by Thursday. Support answered in minutes and were genuinely helpful.”
TTRUSTPILOT REVIEWS
Grow your Trustpilot score, automatically
Review Kit connects to your Trustpilot business account to send invitations after every customer interaction, draft replies in your own voice, and show you exactly what is moving your TrustScore.
7-day free trial · No setup fees · Cancel anytime
Trustpilot reviews this month
104
COLLECT REVIEWS
Send Trustpilot invitations without lifting a finger
Stop uploading CSVs and remembering who to ask. Review Kit triggers a Trustpilot invitation minutes after each customer interaction, personalised with the service they actually received.
- Automatic Trustpilot invitations after every order or visit
- Email and QR-code requests personalised to each customer
- Follow-ups stop the moment a Trustpilot review lands
- No manual uploads, no spreadsheets
Trustpilot invitation journeyActive
Order completed
Today, 2:14 PM
Invitation sent automatically
2 minutes after checkout
New Trustpilot review
5 stars from Olivia
Email
QR code
AI REPLIES
Reply to every Trustpilot review in your own voice
Trustpilot shoppers read your replies as closely as your reviews. Review Kit trains on your past responses and approved business facts so every reply sounds like you, with sensitive reviews held for approval.
- AI learns from replies you've written and facts you've approved
- Auto-publish 4–5 star Trustpilot replies instantly
- Hold 1–3 star reviews for your approval first
- Edit any draft before it goes live on Trustpilot
Trustpilot reply styleAI trained
WarmTone
ConciseLength
ClearLanguage
APPROVED BUSINESS FACTS
Next-day dispatch · 30-day returns · UK-based support team
Replies only reference facts you've approved, so nothing inaccurate goes public.
TRUSTSCORE TRACKING
Watch your TrustScore climb as reviews come in
Review Kit tracks your TrustScore and star distribution daily, so you can see exactly how new invitations, faster replies, and service fixes change how you look on Trustpilot.
- Daily TrustScore and star-rating tracking
- See how new reviews move your score
- Star distribution and review velocity over time
- Compare month-over-month trends
TrustScore trend
Up 0.54.1
3 months ago
4.6
Today
Higher score
5 star78%
4 star12%
3 star5%
2 star3%
1 star2%
31 new Trustpilot reviews collected this month
Verified invitations · Updated daily
TOPIC INSIGHTS
Catch problems before they repeat
Skip the vague average. Review Kit reads your Trustpilot reviews and surfaces exactly what customers keep mentioning, so you know whether to fix delivery, pricing, support response, or product quality.
- Topic breakdowns from Trustpilot review text
- Trends over time, not one-off complaints
- See which fixes are already working
- Export insights for team meetings
What Trustpilot reviewers mentionLast 90 days
Support helpfulness86% · +11%
Delivery speed74% · +9%
Pricing55% · +2%
Returns process36% · −13%
Worth fixing: 12 Trustpilot reviews mention a slow returns process.
STAFF LEADERBOARD
Every Trustpilot review, tagged to the right person
Review Kit automatically tags each Trustpilot review to the staff member or location it came from. See who's bringing in the most feedback each week and who might need a nudge.
- Automatic tagging by staff member and location
- Weekly leaderboards that drive friendly competition
- Spot who needs coaching or a nudge
- No spreadsheets or manual logging
Trustpilot review leaderboardSeptember
1AAmelia31+7 this week
2JJames26+5 this week
3MMaya19+3 this week
Amelia leads. Trustpilot reviews up 24%.
MULTI-LOCATION
All your Trustpilot locations, side by side
Compare TrustScores, review volume, and response times across every branch or brand from one place. Spot which ones need attention before it shows up in your numbers.
- TrustScores, volume and response times for every location
- Alerts when a location starts slipping
- Roll-up reporting for the whole group
- Per-location permissions for managers
Trustpilot locations4 locations
Downtown118 reviews2h
Riverside79 reviews5h
Uptown57 reviews18h
Airport91 reviews3h−
Needs attention: Uptown's TrustScore dropped 0.3 this month, and response time is 6x slower than your other locations.
4 Trustpilot profiles · Updated daily
Why Trustpilot reviews matter
Trustpilot is where cautious buyers go before they commit. A high TrustScore backed by recent, well-answered reviews removes hesitation at exactly the moment someone is deciding whether to trust you.
- Recent reviews carry more weight than old ones
- Fast, human replies reassure future buyers
- Review content shows what to fix and what to promote
- Managed alongside your other platforms in one dashboard
Trustpilot impactLast 90 days
+46%
Review volume
+21%
Reply rate
4.6
TrustScore
2h
Avg. response
Typical results for a business actively using Review Kit for Trustpilot invitations and replies over a 90-day period.
TRUSTPILOT REVIEW AUTOMATION
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