L
Lucas M.GetYourGuide
“Great small group tour, easy meeting point and our guide adapted the route when it started raining.”
GGETYOURGUIDE REVIEWS
More GetYourGuide reviews, on autopilot
Review Kit connects to your GetYourGuide activities to request reviews after every departure, draft replies in your own voice, and show you which experiences travellers rate highest.
7-day free trial · No setup fees · Cancel anytime
GetYourGuide reviews this month
118
COLLECT REVIEWS
Ask every traveller for a review the moment the tour ends
Travellers are most enthusiastic right after an experience. Review Kit sends a personalised request as soon as the activity finishes, referencing the exact tour they joined.
- Requests triggered automatically after each departure
- Email and QR-code requests travellers can use on the spot
- Personalised with the activity they actually booked
- Follow-ups stop the moment a review lands
GetYourGuide request journeyActive
Activity completed
Today, 6:05 PM
Request sent automatically
2 minutes later
New GetYourGuide review
5 stars from Olivia
Email
QR code
AI REPLIES
Reply to every GetYourGuide review in your own voice
Travellers and customers read your replies as closely as your reviews. Review Kit trains on your past responses and approved business facts so every GetYourGuide reply sounds like you, with sensitive reviews held for approval.
- AI learns from replies you've written and facts you've approved
- Auto-publish 4–5 star GetYourGuide replies instantly
- Hold 1–3 star reviews for your approval first
- Edit any draft before it goes live on GetYourGuide
GetYourGuide reply styleAI trained
WarmTone
ConciseLength
ClearLanguage
APPROVED BUSINESS FACTS
Small group tours · Free cancellation up to 24 hours · Multilingual guides
Replies only reference facts you've approved, so nothing inaccurate goes public.
RATING TRACKING
Watch your GetYourGuide rating climb as reviews come in
Review Kit tracks your GetYourGuide rating and star distribution daily, so you can see exactly how new requests, faster replies, and service fixes change how you look to customers.
- Daily rating and star-rating tracking
- See how new reviews move your score
- Star distribution and review velocity over time
- Compare month-over-month trends
GetYourGuide rating trend
Up 0.54.3
3 months ago
4.8
Today
Higher score
5 star78%
4 star12%
3 star5%
2 star3%
1 star2%
34 new GetYourGuide reviews collected this month
Verified requests · Updated daily
TOPIC INSIGHTS
Catch problems before they repeat
Skip the vague average. Review Kit reads your GetYourGuide reviews and surfaces exactly what customers keep mentioning, so you know what to fix first and what to promote.
- Topic breakdowns from GetYourGuide review text
- Trends over time, not one-off complaints
- See which fixes are already working
- Export insights for team meetings
What GetYourGuide reviewers mentionLast 90 days
Guide quality90% · +14%
Meeting point clarity66% · +6%
Value for money62% · +4%
Group size44% · −9%
Worth fixing: 11 GetYourGuide reviews mention groups feeling too large in peak season.
STAFF LEADERBOARD
Every GetYourGuide review, tagged to the right person
Review Kit automatically tags each GetYourGuide review to the staff member or location it came from. See who's bringing in the most feedback each week and who might need a nudge.
- Automatic tagging by staff member and location
- Weekly leaderboards that drive friendly competition
- Spot who needs coaching or a nudge
- No spreadsheets or manual logging
GetYourGuide review leaderboardSeptember
1AAmelia31+7 this week
2JJames26+5 this week
3MMaya19+3 this week
Amelia leads. GetYourGuide reviews up 24%.
MULTI-LOCATION
All your GetYourGuide listings, side by side
Compare ratings, review volume, and response times across every listing or location from one place. Spot which ones need attention before it shows up in your numbers.
- Ratings, volume and response times for every location
- Alerts when a location starts slipping
- Roll-up reporting for the whole group
- Per-location permissions for managers
GetYourGuide locations4 locations
Downtown118 reviews2h
Riverside79 reviews5h
Uptown57 reviews18h
Airport91 reviews3h−
Needs attention: Uptown's rating dropped 0.3 this month, and response time is 6x slower than your other locations.
4 GetYourGuide listings · Updated daily
Why GetYourGuide reviews matter
GetYourGuide ranks activities partly on rating and review volume, so more recent reviews mean more visibility in a marketplace where travellers rarely scroll past the first few options.
- Higher-rated activities surface earlier in search results
- Recent reviews reassure travellers booking last minute
- Review text tells you which tours to expand or fix
- Managed alongside your other platforms in one dashboard
GetYourGuide impactLast 90 days
+52%
Review volume
+23%
Reply rate
4.8
Average rating
2h
Avg. response
Typical results for a business actively using Review Kit for GetYourGuide requests and replies over a 90-day period.
GETYOURGUIDE REVIEWS AUTOMATION
Start collecting more GetYourGuide reviews today
Every feature included, no long-term contract.