H
HannahGoogle
“Nervous patient here and the team could not have been kinder. Explained everything before starting and I was in and out quickly.”
DENTAL PRACTICES
Review management for dental practices
Review Kit asks every patient for a review after their appointment, drafts replies that stay professional and discreet, and shows you where your practice ranks for “dentist near me”.
7-day free trial · No setup fees · Cancel anytime
Platforms that matter for your practice
COLLECT REVIEWS
Ask every patient automatically
Patients rarely leave a review unprompted, and front desk teams are too busy to ask at checkout. Review Kit sends the request automatically once the appointment is marked complete, so every patient gets asked and nobody has to remember.
- Requests sent minutes after checkout, not days later
- QR codes at reception for patients who prefer to leave feedback on the spot
- Wording stays neutral and never references treatment details
- Follow-ups stop as soon as the review lands
Request journeyActive
Appointment completed
Checked out at reception
Email sent automatically
2 minutes later
New Google review
5 stars from a patient
Email
QR code
AI REPLIES
Replies that sound like your practice
Replying to patient reviews is easy to get wrong. Review Kit drafts responses using your approved wording, keeps them free of anything clinical or identifying, and holds anything under 4 stars for you to read before it goes live.
- Trained on your past replies and approved facts
- Auto-publish 4–5 star replies instantly
- Hold 1–3 star reviews for your approval first
- Edit any draft before it goes live
Reply styleAI trained
WarmTone
ConciseLength
ClearLanguage
APPROVED BUSINESS FACTS
Open Monday to Saturday · Emergency appointments same day · Free consultations for implants and aligners · Practice never discusses treatment in public replies
Replies only reference facts you've approved, so nothing inaccurate goes public.
TOPIC INSIGHTS
Know exactly what to fix first
A 4.7 average tells you nothing you can act on. Review Kit reads what patients actually wrote and breaks it into topics, so you can see whether the issue is waiting time, price transparency, or phone availability.
- Topic breakdowns taken from real review text
- Trends over time, not one-off complaints
- See which fixes are already working
- Export insights for team meetings
What patients mentionLast 90 days
Staff and chairside manner91% · +6 pts
Appointment availability74% · +3 pts
Waiting time in reception46% · -4 pts
Cost and payment plans52% · +2 pts
Worth fixing: Reception waiting time is the only topic moving backwards, and almost every mention comes from late-afternoon appointments.
YOUR TEAM
See which clinicians patients name most
Every review is tagged automatically to the dentist or hygienist who saw the patient. Recognise the team members patients keep mentioning, and spot where a nudge would help.
- Automatic tagging by hygienist and location
- Weekly leaderboards that drive friendly competition
- Spot who needs coaching or a nudge
- No spreadsheets or manual logging
Review leaderboardThis month
1DDr Patel31+7 this week
2DDr Osei26+5 this week
3CChloe (hygienist)19+3 this week
Dr Patel leads. Reviews up 24% this month.
MULTI-LOCATION
Every location, side by side
Compare ratings, review volume and response times across every practice you run, from one place. Spot which one needs attention before it shows up in your numbers.
- Ratings, volume and response times for every location
- Alerts when a location starts slipping
- Roll-up reporting for the whole group
- Per-location permissions for managers
Locations4 locations
Downtown118 reviews2h
Riverside79 reviews5h
Uptown57 reviews18h
Airport91 reviews3h−
Needs attention: Uptown's rating dropped 0.3 this month, and response time is 6x slower than your other locations.
4 locations · Updated daily
Review Kit never publishes clinical details. Requests and replies stay general, so your practice keeps patient information private while still building visible proof.
Why reviews decide where new patients go
Choosing a dentist is a trust decision, and most people make it from the Google Maps results before they ever visit your website. Review count, recency and how you respond all feed into where you appear and whether you get the call.
- Google weighs review volume, recency and response rate in local rankings
- New patients compare star ratings across three or four nearby practices
- A recent, well-answered negative review reads far better than an ignored one
- Consistent reviews reduce reliance on paid ads for patient acquisition
What changesLast 90 days
3x
More review requests sent
<2h
Average reply time
#3
Typical Maps position
100%
Reviews answered
Typical results for a practice actively using Review Kit for requests and replies over a 90-day period.
Questions from dentists
Will patient details ever appear in a reply?
No. Replies are drafted from facts you have approved and never reference treatment, diagnosis or appointment details. Anything below 4 stars is held for your approval before it goes live.
How do patients receive the request?
By email straight after their appointment, or by scanning a QR code at reception. There is no manual chasing from your front desk team.
Can each dentist see their own reviews?
Yes. Reviews are tagged automatically to the clinician who saw the patient, and you can give each one their own view.
DENTAL PRACTICES
Get more reviews for your practice, automatically
Every feature included, no long-term contract.